Privacy policy
Privacy Policy
At Casting Queens, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.
This Privacy Policy describes how castingqueens.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
Information We Collect
When you visit the Site, we may collect certain information about your device, including:
- Web browser information
- IP address
- Time zone
- Cookie information
- Pages viewed and interaction data
When you make a purchase or attempt to make a purchase, we may collect:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
We collect this information to provide products and services to you, process payments, fulfill orders, provide shipping updates, and communicate with you.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Screen orders for potential fraud or risk
- Send marketing emails and promotions if you opt in
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
Sharing Your Information
We share your information with trusted third-party service providers to help us operate our business and serve customers, including:
- Shopify for ecommerce services
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Email marketing platforms
We do not sell your personal information.
Behavioral Advertising
We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising through your device or browser settings.
Data Retention
When you place an order through the Site, we will maintain your order information for our records unless and until you request deletion.
Your Rights
Depending on your location, you may have rights related to your personal information, including:
- Accessing the information we hold about you
- Requesting corrections
- Requesting deletion of your personal information
- Opting out of marketing communications
To exercise these rights, contact us using the information below.
Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Contact Us
For questions about this Privacy Policy or to request information about your personal data, contact us at:
info@castingqueens.com